Group Administrators' Q&A
As a new benefits administrator, what materials and acknowledgment can I expect?
The benefits administrator for our new customers receives a welcome letter, group contract and administration manual. The administrator also receives an identification card and summary plan booklet for each employee.
Can I enroll my group online?
Yes, you can enter and view additions, changes and terminations to your membership file with Securian Dental. Online enrollment means an expedited enrollment process with faster turnaround time and greater data accuracy.
Who do I call with questions about enrollment?
Call Securian Dental's Administration Line at 1-866-201-1818 ext. 5135 for enrollment questions. Follow the prompts to reach an expert that can assist with other topics including billing and product information.
What constitutes an eligible employee for dental coverage?
Full-time employees working a minimum of 20 hours per week or subject to the employer's practice (if greater than 20 hours per week) are eligible. Seasonal or temporary employees are usually not eligible.
Is there a lower-priced benefit option than the original plans?
When price is key, consider the Securian Dental Value series. The Value plan design is the same as our original plan design but a difference in how claims are paid makes premiums significantly lower. For more information, see our Value series brochure.
