It's important we treat you fairly
That's why we follow federal civil rights laws in our health
programs and activities. We don't discriminate, exclude people,
or treat them differently on the basis of race, color, national
origin, sex, age or disability. For people with disabilities, we
offer free aids and services. For people whose primary language
isn't English, we offer free language assistance services
through interpreters and other written languages.
Interested in these services?
Call the Member
Services number on your ID card for help (TTY/TDD: 711).
If you think we failed to offer these services or discriminated based
on race, color, national origin, age, disability, or sex, you can
file a complaint, also known as a grievance. You can file a complaint
with our Compliance Coordinator in writing to
Unit, P.O. Box 551, Minneapolis, MN. 55440-0551
you can file a complaint with the U.S. Department of Health and Human
Services, Office for Civil Rights at
Avenue, SW; Room 509F, HHH Building; Washington, D.C. 20201
or by calling 1-800-368-1019 (TDD: 1- 800-537-7697)
or online at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html